Sign of the times; Geoffrey the Giraffe, the Toys R Us mascot, leaving the last Toys R Us Store! As many of us are (retail is a $5 Trillion industry) I’m researching, observing and discussing (obsessing) a lot about what’s really happening in physical retail, e-Commerce and the convergence of the two – omni-channel. And […]
Omnichannel
Why ‘Omni-channel’ in Retailing is Here to Stay
Some retail thinkers and writers do not like the term omni-channel, feeling it is just another over-used example of business jargon. I don’t like jargon any more than anyone else, but after having done a ton of research on the current and future state of retail (for my upcoming book), I haven’t been able to find […]
